A list for the conversation
Questions worth taking into a visit
Use the questions that fit your concern. Ask for a plain answer, and leave yourself room to write it down.
Questions about the person and the visit
A short written list is easier to use than trying to remember everything during a visit. Leave space for the answers.
- Who will assess me, and what Ohio licence do they hold?
- How will the clinician ask follow-up questions?
- Could this concern need an in-person examination?
- How do I request my visit record?
Questions about the proposed medicine
Start with the exact name. Then ask about the reason for it, the evidence and the pharmacy.
Compounded medicine is made or mixed to order for an individual patient.
- What condition is this meant to treat?
- Is this exact product approved or compounded?
- If compounded, what need does an approved medicine fail to meet?
- Which pharmacy makes it and which pharmacy sends it?
- What are the main harms to discuss for this product?
- Who can clarify its label and storage instructions?
Questions before paying
Ask for the terms in writing so there is something clear to compare later.
- What is the total for care, medicine, tests and shipping?
- What changes after the introductory offer?
- Does the charge renew automatically?
- Is there a minimum commitment?
- What happens to fees if treatment is not prescribed?
- Can the plan confirm coverage for this prescription?
Where a care complaint belongs in Ohio
Ohio’s medical board handles complaints about doctors and physician assistants; the nursing board handles those about nurses and nurse practitioners (checked September 28, 2026).
As of September 28, 2026, Ohio’s pharmacy board takes complaints about pharmacists, pharmacies and medicines handled by clinics it licenses. Pharmacy board complaint route
The pharmacy board cannot resolve billing disputes or insurance matters, as of September 28, 2026.
Ohio’s Attorney General takes consumer complaints, including misleading ads and billing disputes, as of September 28, 2026.
Information sent to that office is treated as public and may be shared with the business. Attorney General complaint route
- Identify whether the concern is about the person, the medicine or the bill.
- Read the receiving agency’s form before sharing personal details.